Create a training course that’s inspirational and effects lives.

More people, organisations, and businesses are creating online courses than ever before. In this interview we explore how to create the very best solution.

It’s been our delight to work closely with Tammy and her team to produce the online Taye Training Course. In this joint interview we explore some of the processes that was involved in achieving this inspirational training course that will surely effect so many lives for the better.

Tammy Banks is the Founder and Director of Taye Training, a socially focused company that delivers training to key working services (ie Police, Charity, NHS). Tammy developed the Training methodology and quality standard Training 4 Influence, her book Transform Your Training is an Amazon bestseller. The methodology is brought alive in a flagship Train the Trainer programme. Tammy is also a Lay member on the House of Commons Committee for Standards.

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The text that follows is a transcription from this interview:

Tammy (01:26):
So hello Simon. Thank you so much for agreeing to guests on our podcast today. It’s fantastic to have you here.

Simon (01:33):
My absolute pleasure, Tammy, always good to speak with you.

Tammy (01:36):
Yeah, well, we’ve spoken a lot over the last few months because you’ve done a brilliant job of helping us take out trading fruit influence, train the trainer course and develop the blended learning online aspect of it. Haven’t you

Simon (01:49):
Indeed. You worked as hard, but we ended up with a really good course there at the end. I think it’s something we’re both very, very proud of and it was a real joy to work with your time. And also your experience in this area. I feel like a little bit of a coop to actually pick her up as a client as well. So it’s been really great to work with you and produce this.

Tammy (02:08):
Oh, well, thanks so much. I think you’ve been very kind because I know that at the beginning, I certainly had no real understanding of how to take the information that we had cause we are, we are experts in delivering training and we do it all day every day. But what we’ve never done previously is take that material and put it online. And I have to say as well there was a little bit of me that was resistant in that because we feel so strongly that training needs to be expert and engaging and tailored. Actually you took us through that process in just in a fantastic step-by-step way. So thank you so much for bearing with us and helping us get to that product that we are exceptionally proud of.

Simon (02:52):
Oh, thank you for saying that. I mean, there’s quite a lot to it as you, as you know, so there’s quite a lot to cover and but as much as possible. Yeah. We try to take care of people and lead them through the process. Also they usually arrive with the content as you did. But there’s still perhaps sometimes a bit more, a few more stages than people realise to actually get that content at the interactions and actually really transform that into a digital solution that works really, really well.

Tammy (03:19):
Yeah, absolutely. Would you mind just telling the listeners just a little bit about yourself and actually what you do because I’ve, I’ve kind of referred to you and I guess to an extent they might have put two and two together, actually, it’d be really nice to hear in your own words what you do.

Simon (03:39):
Yeah, well, very simply we convert ideas into inspirational training courses. So that’s the, to sum up in Alliance, we work with a lot of business consultants, a lot of authors, business coaches, people that are usually selling their information, their knowledge, their experience, their wisdom, and, and imparting that onto other people. So I, my background is design. I’ve produced a few hundred mobile applications. We did similar there, we were bottling people’s ideas into applications. And now we do that with training courses and yeah, we have a right to work with them. A lot of the people we work with are authors like yourself and we write work with authors because they’ve already got the content. Maybe they’ve got to produce the video, but we already got a structure to the content. And it’s a relatively as a relatively linear process to convert that book into a training call. So we do work with a lot of authors as well.

Tammy (04:36):
Yeah. And I have to say that that did really help me because I think that was initially why I was attracted to your company because you’d put something out there on social media about the work that you do with offers and how the youth support them to take the information from their book and to put it online into that online learning solution and our train, the trainer course is very much the, the version of our book. So it is all of the steps of our training methodology then distilled into the portal that you’ve helped us do the online platform, but also our, our live sessions and our assessments and observations and things. So that fit really well with us that’s that there is a process and quite a linear process as well to follow in that way.

Simon (05:27):
Yeah. I mean, there’s so many questions that people have around training courses. Perhaps because it’s such a, an area that’s evolving so fast and there are different types of training courses. There are training courses you know, perhaps the lower end, which are kind of vehicles, business tools like marketing which perhaps are trying not trying to educate as much. But then you’ve got tools like yourself, which is a core product where there’s very distinct and important things that people need to get out, of course. And and we tend to work with the latter more because they’re a bit more significant and that’s when interactions and certificates and qualifications and measuring people’s performance and engagement becomes much more important. And that’s where perhaps it gets a little bit more complex and that’s where our expertise comes in. We can guide them through that process and actually build that product for them.

Tammy (06:21):
Yeah, absolutely. And I certainly, I appreciate it that as we were going through the process because we are, as I said, we, we know training and we know we knew very clearly what information needed to be shared with people. We knew how much they needed to take away from that. We have a depth of understanding around learning styles. In fact, it’s one of the modules, isn’t it in, in the, in the course online. So, so we, we have a deep understanding of the, of the learning process and actually how to develop courses because we’ve developed hundreds of them and we support other people to develop courses that are interactive and engaging and, and share that information that with that, with their delegates. But what we didn’t have was kind of the knowledge of how to present that on, in an online way that still kind of insight those light bulb moments and still kind of really excited the, the delegate when they wanted to take in that course.

Tammy (07:27):
And, and I guess as well too, for us, it was the, the intricacies of connecting the different elements of learning together with that, with the interactivity. So I was blown away by some of the interactivity that the, the platform that you use can come put into a course so that people are involved in the moment and as they go in, as they’re going through the course as well, and all of that was new to me. And so it was quite lovely for me as somebody who is absolutely embedded in the training world to recognise that our methodology, which we, I have to say, we hold up in really high regard. You know, we’ve worked over five years to develop a methodology that really does deliver expert quality values led to training. And for that to then be able to be be replicated online in an online version where that information is still shared with people in a way that meets our methodology as well, because it was a little bit like for us, like we were holding ourselves up to different standards because we needed to meet our own methodology standards as we were developing a course to share the methodology.

Tammy (08:46):
So, so for me, it worked really well that you’re absolutely the expert in that platform. And you’d could advise, guide, push back a little bit. Do you know, tell me what, what would work out with my ideas and what actually you’ve tried a hundred times and, you know, sometimes it’s about that that leaning into somebody else’s experience as well and not making the similar mistakes. So who CSF for me, the process of developing the online course with yourselves was one, was a huge learning experience. Certainly one that I’m very proud of the outcome for.

Simon (09:26):
Yeah. I mean, for me, I have this, I guess my sort of bigger reason for doing this stuff is I feel very strongly that, you know, we’re in this information age, right. And we’re surrounded by information all the time, but we sometimes can lose sight and it’s easy to think about, so our job to give information to people and I don’t think that’s really correct. It’s, it’s our job to educate and impart wisdom onto people. And I think there’s quite a big difference between just giving some information to somebody and actually making sure they’ve got it right to use the term and that, you know, we needed to check that. And so one of the analogies I use a lot and I’m not sure if I use it with yourself, Tommy in the early days was may have done. You know, if a teacher stands up at the front of the classroom and just tells us students to read from the book, that’s probably an example of a bad teacher, right?

Simon (10:15):
The teacher that’s good is someone that gets pulls people out, gets them interacting, gets them discussing a topic, right. And answers on the Blackboard role-playing and using all different media elements, modalities, et cetera, to experience the, the topic and really that’s all we’re trying to do as well. We’re trying to be good teachers. I think it’s perhaps particularly important online in a digital environment because wrath is, it’s so easy to walk away. You know, it’s easy to kind of a cup of tea to answer the phone and read your Facebook messages when you’re watching a video or something. So if you have questions, you have interactions where they know to a degree, well, they can’t can’t really do that because they need to ask the questions they need to actually participate in that information. That’s when you actually imparting wisdom. And I think that’s all we know that’s our goal is to move away from delivering information and move to walls, you know, imparting wisdom.

Simon (11:13):
So that’s my kind of big thing which is pretty much in line with what you’re doing as well. You know, very high concern about conveying values and your methodologies. I just say a very well rounded and experienced and the come from a lot of knowledge and that’s, what’s valuable, just different information just to run a, you know, a static video or an image can only do so much. So that’s what I’m really interested in doing. And that one of the reasons I really loved your course was that the live experience was always going to be part of it. It was going to run along side the digital component to creates what we call blended learning, because that really is where the kind of Holy grail of training is that combination between a symmetric of symmetrical live and non-life interactions happen. And from what I hear, it’s been a great success.

Tammy (12:09):
Yeah. So, so it has, yeah, it’s been an absolutely fantastic success and it’s working the, the balance between the two is working really well. So I guess what will be useful for listeners too, to know here is that the, the train, the trainer course is a five module course. So it follows, and it follows my book, our train, the trainer methodology, which is the steps are expert tailored, engaging values led. And then we’ve got the online aspect as an added module within that, because now predominantly the people that are coming on our train, the trainer course want to have the option in the future of delivering their subject online as well. So people come to us and they, they go through that. It’s a 12 week programme and they have exactly, as you’ve said, those those live sessions with, with myself, with some guest experts, with a mentor, they also have a support group.

Tammy (13:12):
And what they do is they go through the 12 week course and at the, as they go through it, they develop their own training course, or they adapt to training course that they’ve already delivered before. And they develop it using our methodology. So we teach them using the online portal and the live sessions about expert facilitation skills. We bring out of them their experience with regards to actually their life experience and how they can really bring alive with examples their their information basically. So, so from the expert module we use the portal to do that and to teach them some of those facilitation skills, but again, they also meet the best support group or the mentor and have expert sessions. And then we go on to the tailored module. And if you can imagine they’ve still got their own, either their own idea of what they want to develop in a training course or the training course that they’ve delivered previously when they get to tailored.

Tammy (14:12):
We take them again using the blended learning approach step by step through the process of developing a training course, which is phenomenal to watch people do that because it just, you can see them just light up as they’re doing it. And the fact that they can go to the portal in their own time and go deeper on some of the subjects and people have just the feedback from from that has been fantastic because what people have found is that it it’s a very personalised process. If they’ve developed training courses before they might only need the light touch on that module, but on the next module, they might need to go deeper. That’s what the portals allowed us to do. It’s allowed us to enable that real flexible, personalised learning. I think it was, I think you’d said that actually we’re the first organisation to, to develop a training course with you that had that multi-layered approach where there’s standard elements, which are core for everybody.

Tammy (15:14):
And it’s a core part of the process, but then actually we’ve got a hundreds of additional extras for people to be able to go deeper into elements of different modules specifically depending on their current level of understanding and learning. So it is after we’ve done the tailored module, we’ve got the engage in an interactive one, which is a brilliant module that talks all about those learning styles and helps people recognise exactly what you just said about the fact that you shouldn’t stand up and teach. It is very much, and I would like to throw a completely different term at you Simon. But I would say it’s not even about imparting because for me, in part in again, is given to somebody it’s actually about facilitating their learning. So you kind of meet them where they’re at and then give them enough information that connects with things that they’re interested in or connects with a store where they already know or connects with an emotion, or is engaging in a way that meets their learning styles.

Tammy (16:18):
And that then brings a live subject because realistically people can from e-learning. So e-learning and what you’ve, what you’re developing and what we’ve developed with you, I would say a very, very different e-learning in my opinion is generally quite static. And there’s little engagement. Whereas with the blended learning, particularly with the addition of live sessions, it’s still very much interactive, but the, the evidence behind Elan and shows that people can engage in e-learning and watch the, watch the information be taught it have exactly, as you’ve said, you know, information read out to them and not have to interact. It interacts in it, and they can take away and retain as little as 8% of that information, 8% do you know, it might as well have not turned

Simon (17:19):
Up. Whereas

Tammy (17:22):
If you add that interactivity into it, and if you meet different learning styles in a variety of different ways then you can help people retain up to 80% and that’s what we want, and that’s what you want. That’s what we want. And that’s certainly what the person that’s given up minutes or hours or days of their life that they’re never going to get back.

Simon (17:46):
There really isn’t no time is, is our biggest resource,

Tammy (17:50):
But also money as well, which, you know, not much comes for free these days. So if somebody is engaged in, if there’s somebody signed up for our train, the trainer programme and bearing in mind, they have to go through an application process and such like we want at the end then to be absolutely brimming and overflowing with information that they can do something with, if not, they’ve already done something with it as they’ve created the course as they’ve gone through. And I think that’s what your portal allowed us to do, bring it alive in that way. And, you know, I know there were a couple of times where we were kind of laughing at each other when I was saying things like, and we must have all of the transcripts of the videos and you’re like, what why? And I’m like, well, if we’re looking at learning styles and some people might want, and you’re like, yeah, okay.

Simon (18:38):
So it is, it

Tammy (18:39):
Is about all of considering how, how people learn and then bringing that alive in, in an online way as well.

Simon (18:48):
Yeah. I mean, my, I mean, I also, I get asked about, you know, a lot of them are doing instructional design and I would actually go back to my days as a graphic designer producing lots of magazines. And what I loved about the publishing industry was that all loved and also was challenged by is that no two people read a magazine in the same way, right. They don’t start the front cover. And I read every page to the back cover. They jump around and everybody run jumps around in a different order. I got fly here. And I must just tell you the audience, just before we started, we were kind of rehearsing at a flight, literally jumped into her mouth as we were recording, we had to stop and start again. So I’m hoping that doesn’t happen this time round. That’s why I was laughing. I was

Tammy (19:32):
Thinking then has his brother come back for

Simon (19:34):
A little bit, come back to get revenge, run off

Tammy (19:42):
Audience where you are as well, because we don’t fertilise yet in the UK.

Simon (19:45):
No. So we’re in North Thailand right now. So very lucky has recalled this. I think UK is pretty much in lockdown. We’re very lucky. We’re not. So yeah, dude, so I won’t talk too much about that. People are really annoyed at me, but so one of the things, the national, we, we’ve got to, one of the things I really loved about what you did with your course materials, this, there was a core content in addition to the live stuff. But on top of that, there was all this extra information. So as you said, you know, if this was a topic that was particularly of interest to them, or they felt they needed to increase their knowledge in that area, you gave them sometimes loads of extra, you know, links and information. And I was expecting, you know, two or three little links and we was getting like 20, 30 links for every sort of chapter is like, wow, just huge amount of resources there.

Simon (20:36):
And yes, no two students they’re going to come through and take exactly the same path, but you’ve allowed for that. Yes, there’s some bits with you decided were required. We can decide what’s required and what’s not, but it’s kind of been a bit real world. Sometimes I think people can make the mistake that everyone’s going to behave exactly the same way and need exactly the same information. Is that in the same order, that’s not really realistic. And to actually embrace that and work with it is, is actually the smarter approach in my opinion.

Tammy (21:09):
Yeah, absolutely. And I would say that, excuse me, that’s come very much from the fact that we have developed hundreds of training courses ourselves. And what we do, as I said in the train to try to call us, is we help each individual delegate and develop their own course. And so our methodology literally is about how to develop and deliver effective training courses. So that, that’s why the bar was so high for us in developing this course because we had to meet our own standards as well. And I knew exactly right. And it’s people don’t quite recognise how the difference it can make if you deliver a quality learning experience. Because it, it really, it can be the difference between retaining 8% and retaining 80% of that information. But also for us, we, we cut our teeth on delivering training courses to frontline professionals.

Tammy (22:01):
So we’re talking about police officers, social workers, charity workers, et cetera, that that’s what T training the company that the methodology was derived from. But that’s what we do. And actually, if you’re delivering a training course, that is to a group of key work and people who have the power to really help vulnerable people. And those with complex needs, you want them to take away at least 80% of that information because the very next day you want them to be able to deliver their services differently or safer, or use a new skill or technique that is going to help that vulnerable person or help them to stay safe. And in a way, I think we learnt very early on, it’s just not good enough to deliver substandard training. People don’t get their time back. They don’t get the money back. And unfortunately training still isn’t valued in most places.

Tammy (22:55):
So the box would have been ticked irrelevant of whether it’s good or bad training, and then they won’t necessarily get to go on it again. And so, so we can very much, our strapline actually is that we believe that training has the power to change lives, and we believe that all the way through. So in our, in our training community, where we support people to develop training courses we very much value every single facilitator from the perspective of if the facilitator absolutely loves what they’re doing, they’ve got all of the tools that they need to do it effectively, and they’ve chosen the subject and they’ve been supported to develop a fantastic course if they love what they’re doing, if they feel valued, they’re going to deliver a brilliant course and the same that they’re going to model the values for the delegate. They’re going to value that delegates time.

Tammy (23:50):
They’re going to value the fact that they, they want to learn these techniques, retain that information, et cetera, and the delegates kind of feel valued. And then the, the last part of that is dependent on what the training course is. The delegate is going to then either change their practises or value the, the end user of whatever they’ve learned and when they’re sharing it as well. So, so for us, it is about that values led approach all the way through that. We, we truly, we think it’s a privilege to deliver training. As I’ve said a few times, you don’t get that time back. You don’t get that money back. You know, we think it’s a privilege to be in a position where we can, you know, facilitate somebody learning in part some of our kind of wisdom. Do you know, that’s what, that’s, what the expert kind of element is of, of the methodology.

Tammy (24:38):
It’s about actually really pulling out from, from an individual facilitator or somebody who’s developing training, actually, what is your experience? What is your wisdom? What are you trying to share and why? And then how do we help you to have those expert facilitation or expert delivery skills? And that crosses over very much into the delivery. If the delivery mechanism is online training, that actually that has to be expert too, that has to be engaged in that has to be interactive. Otherwise you just, you can’t deliver quality training. In my opinion, that meets all of those standards. If you don’t consider the, every person who, who comes along and undertakes that training course is different. Every person is different. You know how me, and you could do the same course tomorrow, and we would take completely different things away from it because it will connect to where we’re at, what we’re interested in our frame of reference.

Tammy (25:43):
And you might want to go really deep in, into some of the threat theoretical knowledge in the not knowing the learning styles module of our training course, for instance. And I might have done that to death when I was at university studying. So I might just want to have a bit of a recap with that, both of those rotate, as long as you’ve then got some type of quality assurance and assessment at the end. So I think I was really, really thrilled. I’m really surprised to learn that actually the, your platform does that and that you could help us to achieve that.

Simon (26:21):
Yeah. I mean, the platform we use, I mean, I’ll be open with a platform called Moodle. So we use a piece of technology is Moodle it’s off the shelf. And it’s a little bit, I always describe it as this old learning equivalent of the WordPress. So WordPress, a lot of people familiar with that. It’s a fairly basic, you know, web creation tool, but then you can add plugins to that tool to give yourself almost any functionality you need. And that’s the approach we took with yourself. We’ve done a Moodle course and we’ve plugged in various extra sort of capabilities to shape it the way that was right for your course and the there’s almost no limit. And actually that’s part of the challenge too, is also trying to decide which technologies to use on which interactions to use. And that takes a little bit time to work.

Simon (27:06):
What are the right bits? But once we did that in a thing sort of started to start into place. And one of the thing I also wanted to say is that, you know, also I’d like to think that I can sort of give some information and guide people certainly to a degree, but, you know, your, your course is in a different stratosphere. You know, so everyone that goes through your course is going to learn about how to deliver training. Just a really high level. I mean, I think we’ve all probably experienced pretty poor quality training at some point in our lives, maybe through school or, or companies. And the reality is that the training out there, the technologies out there have moved dramatically since my school days, for example. And probably even yourself, we don’t realise what is even possible now.

Simon (27:58):
And, and I think because when you’re creating an internal training and sometimes we do that for a big company, we also work with big companies like Heineken. We just finished a big project with them for that was an internal document and yes, they, they spend a fairness to them, some good time and money on that, but a lot of people, because there’s a cost for them, they kind of short shortcut that a little bit because they see as a cost centre, people actually producing a commercial product like yourselves, see the importance of it. And that’s when they spend time, money, and a bit of money, a bit of energy shoots and a really good quality product. And it, it’s very, very possible now in a way that wasn’t just a few years ago. So I think some of that comes through your course, they’re probably gonna end up with a training course. It’s probably going to be in the top, like 5% of courses out there. Really. Yeah. I mean, I’m really hard not to, unless they totally just ignore your words, the wisdom as I huge insights there, I learned stuff from, from doing your effectively doing your course myself. So I know that in anybody, in my network, if they are considering doing a training course memes the first one, or maybe several there’s no way they wouldn’t get additional benefit and ultimately produce a better course if they took your training for sure.

Tammy (29:19):
Oh, thank you. I really appreciate the kind words we have. We’ve worked so hard to learn from all of our experience in developing training courses to put it into a methodology that other people can pick up and then develop their own training courses so that they are of that high standard. And that was the whole reason for writing the book. Of course, we want people to come on our full train, the trainer course. Of course we do. And that’s, that’s our kind of high ticket qualification. So to speak when people come through that 12 week, it is an intensive process, but what they get out of it personally is huge, huge growth. And a course at the end, which as you’ve just said, there is, you know, is a really high quality, big impact. Course it isn’t all training courses are not of the same standard by any stretch of the imagination.

Tammy (30:15):
And we help people develop the very, very best training courses and that, and that’s why to come on our training and our 12 week programme. It is an application process because we want people to really understand actually we’re going to invest so much time into them in this personalised learning journey. So what they’ve got at the end is something that is exactly what they, they want it to be and really helps them to achieve what they want it to achieve. And we are in a bit of a mission really to, to increase people’s perception and value of training. You know, we want people to really recognise the, the ability that, that train in house. And so, so the train, the trainer calls, it is very much about kind of supporting people through that process so that they have at the end of it, not only their own qualification but a training course, then that is of such high standard.

Tammy (31:14):
And, and that’s kind of, I guess that’s how I am as we go through. We do also have a version of of the train, the trainer programme that is a certified version. So people can actually now they can purchase individual modules, which is really exciting for us because people, people have been coming to us for ages saying I, I don’t want to come onto the, the full train, the trainer qualification because I’ve been delivering training for 25 years. I’ve got all of these train, the trainer qualifications, but actually I want to understand more about, or I want to be recognised as using the training for influence methodology. And that’s where we’ve been able to say, fantastic, buy the book, read the book that will give you enough to start adapting something that you’ve already got. And then if you want to then have that lower level kind of interactive experience, introduction to the information but not that full community experience, then, then you can purchase individual modules and you’ve allowed us to your, your platform.

Tammy (32:23):
The work that you’ve done is allowed us to be able to kind of offer that opportunity because my, my desire long-term is that as many people as possible are delivering quality values, led training courses, and actually to be able to do that, we need to also recognise that individuals are at different places within their delivering and developing training journey. Some of them need lots of support and wants and absolutely want to go through that whole process. In that way. Some of them, some of the people that come in our train, the trainer calls have absolutely been delivering for 20 odd years and they still come on it because they want a framework. They want a methodology. They’ve never had that and they want a community and they want some of their usual ways of delivering and developing really kind of challenged in, in a variety of ways.

Tammy (33:15):
So we do for, for our train, the trainer course, we, we match the cohort, but equally we need to also, if we want to get our message out there recognise that there’s people that will only ever read the book or people that will only ever do some of the modules on the portal. That’s okay, too, that that’s still having that impact. That’s still sharing that message. And do you know, embracing, embracing, Moodle, embracing, and kind of running with you when you were saying, well, hang on, why don’t you do the Monday, two elements in, in video and then have the interactive elements overlaid and then have the extras so that people can pick and choose them. And things like that by kind of leaning into some of your, your experience with that online, that online portal perspective really helped us to develop what we think really can meet so many different people’s needs. And that’s what, that’s what we’re aiming for. Isn’t it? All of us.

Simon (34:16):
Yeah. And actually we was just talking, I think, before we started here about in the near future, you’re going to be developing more of an accreditation element. I think that’s a really interesting area. Is that something that you can just talk a little bit about that as well? Cause I think that’s totally in line with all the things you’ve been talking about and a really powerful element.

Tammy (34:38):
Yeah. So it’s first, it’s really exciting. It’s not going to be a short process. It’s going to take a little bit of while a little while because there’s many hoops to jump through as I’m sure you can imagine, but I’m glad about that. So at the moment we we already have our courses CPD accredited. And so we have that external accreditation. And then when people come through the train, the trainer course, they receive to use the training for influence accreditation on all of their on all of their courses. And they can then also say on their website and such like, so they get a whole host of kind of different resources and to be able to do that. And they, they stay part of our community and we’ve got that additional ongoing CPD and such like, but what we’re about to do is go one step further and we’re, we’re going through the process of becoming a qualification centre ourselves.

Tammy (35:29):
And that means that we will be an award embody. So training for influence the train, the trainer course will be a M will be a qualification in itself. So at British standards. So if you think of kind of a GCSE is a levels off qual college courses. So those types of things, it will be a qualification of, of those types. But equally alongside signing up for the full train, the trainer course and receive in your qualification at the end of it. You will also, as you’re developing your course and going through our course at the end of it, you will also have a qualification to take with you. And that is huge, huge added value. Because as we said, not all training courses are of the same standard. Would you, would you put into the same category at NVQ for instance with a a, an online learn how to use your Facebook group effectively training course on think terrific. You wouldn’t at all. They’re, they’re both seen as training courses, but actually they’re, they’re completely different worlds and worlds apart. And so, so yeah, so that, that’s where we’re, we’re heading really, so that we can then offer people the, the full qualification, but as added value, by the end of going through our process, their course will be a qualification to so we’re quite excited about that, but yeah, it is to become an awarding body. Yeah, it takes a bit of time rightly so, because there’s many hoops to jump through.

Simon (37:09):
Yeah. And I know you’re not there yet, but I’m sure you will do, but even the fact that you’re on that journey, I think says a lot about, you know, who you are as a company and what you strive for. And I just think it’s a really good example about yeah. How you go about doing things and you have this huge high regard for training and doing everything you can to, to support that and to guide people on that journey.

Tammy (37:32):
Yeah. Because training has the ability to change lives,

Simon (37:35):
The deed, the good catch phrase, good line. I wish I’d had that.

Tammy (37:41):
I think share it cyber. We can share it. And I do I look forward to referring other people to you because I just think that our working relationship, you know, we’ve both learned as we’ve gone through. And as you said, you, you effectively do develop training courses, but actually you’ve learned about kind of the detail and how to develop an effective training course, not from the technological side, cause you, you had that already in the bag, but actually from the training delivery side and vice versa for me, you know, I, I really didn’t realise that an online platform could do what you’ve helped us to do for our course. So I’ll be forever grateful and forever telling people to come and chat to you and talk to you about that.

Simon (38:31):
I know that there’ll be evolving over time, right? It’s never going to be a totally static thing. People will sometimes think it is, but the reality is that it can evolve over time. I’m sure in the months ahead, there might be an additional interactions or some additional content that we will put in there at some point, I know I’ve already got some ideas on that. So looking forward to working with you and doing that, and you work as hard, Tammy, you know, that

Tammy (38:54):
They expect the very best definitely, but hopefully you do.

Simon (38:57):
Yeah, absolutely. So how can people contact you? Cause that’s, you know, I can’t sing your praises enough in terms of people really have genuine ambitions to produce the best training out there, then, you know, there’s nowhere better to go. Yes, we can help with the portal and shape and craft that to a degree, but we can’t do what you’re doing. So how do people contact you with what’s the best step for them?

Tammy (39:21):
So we’re all over social media and so you’ll find us everywhere. So you can look at T training. So that’s T a Y E training. Or you can look me up on LinkedIn. Some Tammy banks, our website is training for influence. So it’s training with a number four and then And you can go and have a look on there or you can pop to Amazon and buy my book, which is called transform your training.

Simon (39:51):
Indeed. Yeah. First book I saw from you. Yeah.

Tammy (39:55):
Fantastic. So Simon, can you tell our listeners where they can find out about you and if they’re interested in developing an online course where they can get your details?

Simon (40:06):
Yeah, absolutely. So my website is called And I guess because what we’re producing here is, you know, a video we’re taught, I think at the start about information, just giving information is can only go so far. So I want to give people a little bit of a challenge. You know, if this is something that’s of interest to people, and if they’re still listening, they’re still watching. Then chances are, there’s some value here. Then I put together this little PDF excuse the language it’s called crappy courses nine mistakes that people make, usually their first training course. And now I think it’s really important. People learn those nine mistakes or they don’t make them. So you can just go to for slash crappy courses and just whack in your email there, I can download that. It’s just a couple of paragraphs on each of the points. So it’s really easy to cut them, understand that. And I think that’s a great sort of starting point for people if they are considering going ahead with a training course that perhaps will guide them in the right direction. I think.

Tammy (41:08):
Fantastic. Well, I’m going to go across to your website and download that myself because I want to, I want to have a look to see whether we’ve without reading it, whether we’ve managed to tick each of them off. And if we haven’t, I’m going to be a little bit sad. I think

Simon (41:24):
I’ll show you through very well. Tell me your score.

Tammy (41:30):
So, I mean, do you mind if I record again where to where to contact me? Only because as I was saying the social media, I was thinking, Oh, it should be the train fruitful it’s one lot. Of course, of course. I introduce

Simon (41:44):
You again to say that point. Would that help

Tammy (41:46):
If that’s okay? Yeah. Cause this is just for you this bit.

Simon (41:51):
Okay. So Tammy, I mean, great to chat with you again today, and I’m hoping a lot of people that watch this will want, so get in contact with you. How do they go about doing that?

Tammy (42:01):
So the easiest way to get in contact with me is go to the website, which is training for, so that’s the number four and all of our contact details on there. All of our social media links are on there as well. I love LinkedIn, so that’s my platform of choice. So you can find me over there too. But if I was you, I would certainly head to the website because there’s a great tab on there called resources. And if you click on resources, there’s a shed load of free guides there from how to use zoom effectively, how to slide effectively and top tips for online learning. There’s a load of free resources on there, even to the extent of how to convert your face-to-face course into an online course. So it really speak to some of the listeners and the Watchers as well. So that’s the best place. And I guess if you’re a reader, go buy my book, that’d be awesome. It’s on Amazon and it’s called transform your training

Simon (43:02):
And give you a great review afterwards. Cause the book is awesome. No, I haven’t. I’m really bad and I haven’t read it all yet. So

Tammy (43:14):
Yeah, I will do when and when you get to the end, I’ll be chasing you for that review.

Simon (43:18):
No, that’s fair enough. That’s it? That’s the deal virtual handshake on that. Tammy has been awesome to speak with you again, look forward to chatting with you again in the future and developing the course even more and others, more courses coming down the pipeline as well. So looking forward to working with you on those and yeah. I guess just, you know, hopefully with delivering great value and information today, but do something with it, right? Take it to the next step, go and contact Tammy, come and fight, download some of the information and stuff that we’ve got there and progress and move it forward.

Tammy (43:51):
And I would absolutely say that if you’re looking at doing an online course and you’re looking for a provider to help you develop that and you’ve got the information, then go along to Simon because what he does is make it, make it easy and obvious and take you through that kind of step-by-step process. And that’s certainly what I needed. Cause I had all of the content, all of the ideas in the world. And I really didn’t know how to actually apply them to a, an online portal. So thank you again, Simon.

Simon (44:22):
My absolute pleasure. Thank you everyone.

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About the author

Simon K Williams

Entrepreneur, Author and Business-Architect. Working at the inter-section of design, technology & marketing.